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RetailOCD
SHOW NOTES


The Anti-Amazon: How The Mall Street is building a multi-brand platform that puts brands first
Every brand that sells on Amazon knows the truth: the customer belongs to Amazon, not to you. The Mall Street was purpose built to change that forever. While Amazon quietly steals data to sell their own dupes, The Mall Street's platform has figured out how to deliver a revelation: the discovery power and prestige of a luxury multi-brand shopping destination, without asking brands to hand over their customer, their data, or the control of their own brand relationships. The Mal
DeAnn Campbell
May 181 min read
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Are You Having Fun? Never Too Late: Pivoting your career without starting over
Career pivots aren't just for people who failed, sometimes they're for people who succeeded yet still felt unfulfilled. Choosing risk over comfort is never easy, especially when that comfort comes with a job your friends respect, plus a steady paycheck. In this episode, we talk with two executives who left high-level roles at Gap to start their own businesses. They break down how they made the decision, what the transition actually looked like, and why it's never too late to
DeAnn Campbell
May 141 min read
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Invisible Conversion Killers
A live, under-the-hood, reveal of hidden e-commerce revenue holes Every e-commerce site has them: small, invisible friction points that silently push shoppers away before they ever reach checkout. In this episode, we go under the hood live on LinensNThings with the co-founder of Zenyt.Ai to expose key hidden revenue holes most retailers don't even know exist, and show what fixing even a fraction of them can mean for your bottom line. We also learn from a veteran e-commerce re
DeAnn Campbell
May 11 min read
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Buying Broken: The Business of Bringing Brands Back to Life
What does it take to resurrect a beloved but broken retail brand? In this episode, we sit down with Josh Rockoff, long time retail turnaround expert with deep experience in distressed brands to explore the high-stakes, high-reward world of brand resurrection. With a career spanning private equity, venture capital, and executive roles across brands like Diane Von Furstenberg, Urban Decay, Kmart, and Destination Maternity, Josh knows what makes broken brands worth saving, or fo
DeAnn Campbell
Apr 211 min read
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VOICE A.I.
How Voice Agents Are Becoming The New Retail Frontline What has been trial and error in the past is now coming into its own, and is rapidly becoming the backbone of modern retail operations. In this episode we bring two of the industry's foremost experts , Ed Crowley, Founder of URWay Holdings , and Nick Leonard, CEO of VoiceRun , into our studio to share how they've created online and in-store voice agents that have transformed the customer experience . We break down the te
DeAnn Campbell
Apr 151 min read
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